Customer stories: how People teams fixed performance reviews
Short write-ups of how growing companies changed their reviews, goals and skills frameworks with Revolut People.
Fintech · Scale-up · Bulgaria
100% adoption rate on performance tracking features in 6 months
Real estate finance · Scale-up · Dubai
Over 90% completion across self-assessments and manager reviews
Global payments · 400 employees
Departmental calibration time cut from 4 hours to 1 hour: a 75% reduction
AI software · 50 employees
100% of goal tracking automated through direct integrations (Salesforce, Linear, HubSpot)
Results at a glance
| Company | Challenge | Headline result |
|---|---|---|
| Sertis | 3 separate HR systems | Onboarding admin down 80%; review cycles 75% faster |
| Cleo | Vague roles, 6-box matrix | Skills frameworks for every role in 3 weeks; ARR per FTE $250k → $750k |
| Paynetics | Manual processes while scaling to 150+ | Tool used proactively in 1:1s within 6 months |
| Ebury | Grading bias in disconnected spreadsheets | Calibration 4 hrs → 1 hr (75% less) |
| Revolut | Fragmented performance and engagement data | 40% less high-performer attrition; quarterly reviews in 4 weeks |
| VEED | Disconnected hiring and core HR | ATS and OKR tracking in one platform |
| Plum | Goals across many platforms | 96% of goals on platform in under 4 weeks |
| Huspy | Subjective reviews, gut-feel promotions | Over 90% review completion |
| LiveFlow | Slow legacy tool (Lattice), manual goal updates | 100% of goal tracking automated |
Weighing up tools? Read Revolut People vs Lattice, or see what Revolut People does for CEOs, CHROs, COOs and Chiefs of Staff.
Prefer a call? On the 15-minute call you walk Ash through your current review cycle. You leave with 3 specific fixes for it, whether or not you buy anything, plus an optional price for your headcount if you want one.
Sources: Revolut People published customer stories and the Revolut People executive overview (2026). Rewritten in our own words; metrics, names, titles and quotes as published.