Software and IT · Scale-up · Thailand

How Sertis completed review cycles 75% faster

Key results

  • Onboarding admin reduced by 80%
  • Performance review cycles completed 75% faster
  • Self-review cycle cut from one month to one week

At a glance: AI tech · 120 employees

Operational challenge: Juggling 3 separate HR systems; fragmented data; slow operational pace.

Revolut People impact and results:

  • Centralised onto one hub
  • Onboarding admin reduced by 80%
  • Global performance review cycles completed 75% faster

From the Revolut People executive overview (2026).

The challenge

AI automation company Sertis was running its teams across 3 separate platforms. Data sat in silos, so tracking performance, goals and leave took constant effort. Onboarding was paperwork-heavy, leaving managers less time for new hires, and each review cycle took a full month, which slowed down any insight it produced.

The solution

Sertis moved to Revolut People as one hub for the whole employee lifecycle. Onboarding communication and document collection are automated so the welcome focuses on culture. Probation gets a structured view of each new hire's progress. Reviews use accessible peer reviews and keep departments aligned as the company grows.

The results

Onboarding admin fell by 80%. The self-review cycle dropped from one month to one week, keeping feedback timely. A lower "false positive" rate after probation has raised hiring-manager satisfaction and confidence in talent decisions.

“We needed a comprehensive, fairly priced solution to consolidate our data. Since making the switch to Revolut People, we've centralised our operations and gained vital visibility. We value their commitment to constantly refining the platform.”

Rummell Virgo, Director, People Operations, Sertis
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Source: Revolut People published customer story. Rewritten in our own words; metrics, names, titles and quotes as published.